TESTIMONIALS
HIGHLIGHTS
Gerald Cheng Kai Yong
Deputy General Manager
Lim Kim Hai Electric Co (S) Pte Ltd
Uniquely different programme!
"The RESULTS programme has been very good, it’s very different from all the other courses we’ve attended before.
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Andy has made things very relatable and very easy to understand, as compared to some of the courses we’ve attended before that requires us to have high level thinking and the examples given are a bit hard to digest.
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But linking the four modules together has made it very easy for us to piece things back together and apply it back into our business planning and operations. I would really highly recommend this course for many of you to attend. And to the Universal Stage team-- Andy, Selina and the team have been very supportive of us. Well done!"
STRATEGY DEVELOPMENT
PEOPLE DEVELOPMENT
Kelvin Ong
Chief Executive Officer
Eurasia Global Food (S) Pte Ltd
The materials taught in this Strategy module are very practical, realistic and close to the real situations any company would face, especially the SMEs.
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As the CEO of a company, I find Andy’s great experiences and his way of delivery very helpful in allowing learners at different position levels to understand what strategy is and how each of them can play a role in the strategy development and implementation in their own areas of work.
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We are now in the midst of discussing with Andy to enrol our employees for all four modules under this RESULTS programme.
Christine Lee
Executive Director
SASS Associates Group Pte Ltd
To increase productivity, we need to do the right things and do the things right. As the Executive Director, overseeing all companies under the Group is my duty. When I go back to the office, I will get my people to stop doing all the wrong things first.
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By doing so, we will not waste our time and resources. Then, we can identify the right things to do to bring much better results for the company.
CUSTOMER SERVICE ENHANCEMENT
SALES GROWTH
Wendy Ho
Chief Executive Officer
Mary Chia Beauty & Slimming Specialist Pte Ltd
Knowing our customer's service journey is very important. These touchpoints are key moments where we express our brand as a service provider and also opportunities to impress and delight our customers.
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I would like to thank Andy and team for this specially curated RESULTS programme, that is pivotal in helping Mary Chia enhance the quality of our customer service journey and bringing our customer's experience in empowering themselves, to greater heights.
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Suradi Bin Abdul Samat
General Manager
Natural Cool Airconditioning & Engineering Pte Ltd
This is only the second module that I have attended under the RESULTS Programme but I already felt that it has benefitted me much and I have recommended the programme to my boss so that my fellow colleagues will have the same opportunities to attend too.
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I have a 27-year-old son working in the F&B industry and personally, I would fund him for the programme if his company doesn’t do so. As a father, it is my duty to ensure he gets the best things in life and enjoy useful and practical training as I did.
NEGOTIATE
PRESENT
Dr Garrie Giam
Director
PT Business Network (Pte) Ltd
We have always been negotiating throughout our lives. Andy has made it more structured and easier for us to understand our existing negotiation skills / style. By understanding ourselves better and learning new negotiation skills, we get to improve our confidence levels.
Also, improve our chances of success when we are involved in negotiations. Rather than explaining negotiation theories, Andy focuses on daily application and examples. Thus, making it very easy for us to understand and apply the new skills. I would highly recommend this programme for all to attend!
Joyce Tan Say Cheng
General Manager
LKH Precicon Pte Ltd
I have gained much during these 2 days and I highly recommend it for anyone looking to improve their presentation abilities to better reach their desired outcomes. I am happy that I made the decision for my team to attend this session as they can enhance their collective communication abilities through the course, so that as a company, we are able to achieve more.
Mr Andy’s energy kept the group focused and energized, while the lessons were both practical and widely applicable in a variety of situations beyond just the workplace.
CREATE
MANAGE
CREATE
Elson Low Zhanhong
Director
Events Partner Pte Ltd
Through the Create Track, it has taught me the importance of creativity to improve and grow as a person. This allowed me to increase my productivity at work. I have also realized that I should always see any situation from different ideas and perspectives, in order to widen our knowledge. I have also found the 4 components that I have learnt from this Create Track to be very helpful in my working life, as I am now able to identify, create, and implement ideas. This Create Track is one everyone should sign up for!
Daniel Poon Kwang Poon
General Manager
LKH Projects Distribution Pte Ltd
The need to know how to manage employees is important. This Manage Track has taught me how to manage and guide my team. To become an effective manager, mentorship is key. Through this track, I aim to shape them into being the best versions of themselves.
In every workplace, there are bound to be grievances. Knowing how to handle and resolve these grievances can create a conducive environment in the workplace. The Manage Track also taught me the reasons why I should resolve them at the earlier stage before it manifests into a bigger issue.
EXPERIENCE
Mike Lim Hin Soon
Sales Manager
Events Partner Pte Ltd
Customers are our utmost priority. The module has taught me the different categories of customer as well as how to design and map out my own customer service journey map. The map is handy when I am trying to enhance their experience with us.
By having a complete picture of what the customer go through, I can better relate and smoothen the process of interacting with my company. I believe that I can now make the customer journey better with us and as a result improving sales volume.